| You send | Speed | Best for | Note |
|---|---|---|---|
| CAT part number | Fastest — direct stock and price check | Any part with a readable number | Superseded numbers are cross-matched for you |
| Model + serial number | Most accurate | Engine, pump, valve parts | Serial on the machine or engine nameplate |
| Photos | Fallback | Worn-off numbers, unknown part names | Machine photo + stamp close-up + ruler shot |
[Model] 320D — [Serial] RBLxxxxx — [CAT P/N if known] — [Qty] — [Urgent/planned] — [Destination port or city] — [Export or tax-in price]
Engine parts warning: on C4.4 / C6.4 / C7.1 / C9 engines, injectors, high-pressure pumps and ECUs can differ across serial ranges of the same model. Sending the serial number avoids a wrong-part round trip. See our serial-prefix guide in this knowledge base.
Once the quote is accepted we need consignee details, destination and payment terms. Parts ship individually labeled; castings go in wooden crates with full customs documents. Packing and freight options are quoted together with the parts.
Tap to search the catalog, or send us the part number for a same-day quote:
Yes — send model + serial number or photos, we reverse-look-up the factory configuration and quote, usually the same day.
Send a clear photo of the stamp, or the model + serial number; superseded CAT numbers are cross-matched on our side.
In-stock parts are quoted and can ship the same day once details are complete; air-freight transit is quoted with the offer.
Send the part number, model or photos — in-stock items quoted fast.